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Shipping Policy

Thank you for choosing www.sougatfoods.com website for your shopping needs! Below you will find our shipping policy, which outlines the details of how we handle shipping and delivery for our customers.

Shipping Methods and Timeframes

We offer various shipping methods, including standard shipping, expedited shipping, and overnight shipping, depending on the destination and product availability. The estimated delivery timeframes for each shipping method will be clearly stated during the checkout process and may vary depending on the shipping destination and product availability.

Shipping Rates

Shipping rates are calculated based on the shipping method selected, the destination, and the weight and dimensions of the products being shipped. The shipping rates will be displayed during the checkout process and may be subject to change based on promotions, discounts, or other factors.

Processing Time

We strive to process and ship orders as quickly as possible. In most cases, orders are processed within 7-15 business days after the order is placed, excluding weekends and holidays. However, during peak seasons or special promotions, processing times may be longer. We will notify customers of any significant delays in processing their orders.

Shipping Restrictions

Some products may have shipping restrictions due to their size, weight, or content. We comply with all applicable laws and regulations regarding shipping restrictions, including hazardous materials, perishable items, and international shipping restrictions. Customers are responsible for checking and understanding any shipping restrictions that may apply to the products they are purchasing.

Shipping Address

Customers are responsible for providing accurate and complete shipping addresses during the checkout process. We are not responsible for delays or additional charges due to incorrect or incomplete shipping addresses provided by customers.

Delivery Issues

While we strive to deliver orders in a timely manner, there may be unforeseen circumstances such as weather delays, carrier issues, or other events beyond our control that may affect the delivery timeframe. We will work with customers to resolve any delivery issues to the best of our ability.

Returns and Exchanges

For information on returns and exchanges related to shipping, please refer to our Returns and Exchanges Policy, which can be found on our website.

Please note that our shipping policy is subject to change without notice, and the most current version of our shipping policy will be posted on our website. If you have any questions or concerns regarding our shipping policy, please contact our customer service team for assistance.

Thank you for choosing us for your online shopping needs, and we look forward to serving you!

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